by Guest » Sat Apr 05, 2008 09:14 am
Over three months ago my Rav4 slid into the rear tire of a Ford F150 due to the driver's inability to stop in the snow. I live in CO and it was determined to be her fault so all the damages and a rental car were covered by her insurance, GEICO. The body shop took over a month to actually tow my car from my home to the shop and then it sat in the shop for a little over two more months before it was finally finished just this last
Wednesday. Luckily, GEICO has been pretty good about their coverage and I have not had to pay anything. The body shop is my problem though...
When I got my car back the gas tank was TOTALLY empty, it usually takes a little over 12 gallons when my car's light is on this time it took over 13 gallons to fill it up. I know this is trivial, but my car was not out of gas when it got towed to the shop and furthermore, where was it driven to? I would have let this minor thing slide had it not been for the fact that the very first day of having my car back it began to make a horrible, gravelly grinding sound every time we applied the brakes. I took it to the body shop and they claimed that its just wear and tear and I probably need new brakes. Sure enough, 400$ later I needed new brakes and rotors. My car was due for new brake pads when it went into the shop but there was no noise of any sort coming from my brakes when we got into this accident. I want to know what happened to my car for the two months it sat at the shop!!! Every week that I called I got a different story about when it would all be done and no one but the one guy assigned to me was ever able to tell me anything about the status of my car. Last Friday, when I called to check on my car for the umpteenth time, I was informed that the guy assigned to my claim was "...no longer with the company..." and then, miraculously, three days later my car is done.
Long letter I know, but do I have any rights here? Is there any recourse that I can take? I have heard horror stories so of course my mind is reeling...any advice would be greatly appreciated.
Thanks.
Wednesday. Luckily, GEICO has been pretty good about their coverage and I have not had to pay anything. The body shop is my problem though...
When I got my car back the gas tank was TOTALLY empty, it usually takes a little over 12 gallons when my car's light is on this time it took over 13 gallons to fill it up. I know this is trivial, but my car was not out of gas when it got towed to the shop and furthermore, where was it driven to? I would have let this minor thing slide had it not been for the fact that the very first day of having my car back it began to make a horrible, gravelly grinding sound every time we applied the brakes. I took it to the body shop and they claimed that its just wear and tear and I probably need new brakes. Sure enough, 400$ later I needed new brakes and rotors. My car was due for new brake pads when it went into the shop but there was no noise of any sort coming from my brakes when we got into this accident. I want to know what happened to my car for the two months it sat at the shop!!! Every week that I called I got a different story about when it would all be done and no one but the one guy assigned to me was ever able to tell me anything about the status of my car. Last Friday, when I called to check on my car for the umpteenth time, I was informed that the guy assigned to my claim was "...no longer with the company..." and then, miraculously, three days later my car is done.
Long letter I know, but do I have any rights here? Is there any recourse that I can take? I have heard horror stories so of course my mind is reeling...any advice would be greatly appreciated.
Thanks.
Posted: Sat Apr 05, 2008 01:01 pm Post Subject:
This is nearly a duplicate post to your other one check that thread for a response I put in there, I see no need to post a second one, this one hasn't any additional information other than your adjuster no longer with the company...
Posted: Mon Apr 07, 2008 02:29 am Post Subject:
geez, hope you get some resolution to this, hope you find out what really happened to your car, you did not happen to have the mileage written down anywhere did you?
Posted: Mon Apr 07, 2008 07:34 am Post Subject:
Seems fishy!
Last Friday, when I called to check on my car for the umpteenth time, I was informed that the guy assigned to my claim was "...no longer with the company..." and then, miraculously, three days later my car is done.
If your case was in process..then it doesn't matter who gets repelled & when..
But certainly, I'd like to know whether this body shop was your personal choice or not!
Thanx..
summerof69
Posted: Tue Apr 08, 2008 02:01 pm Post Subject:
Right, hate that when the person miracously dissappears, I will lose faith in a company real quick on that one. Just does not sound right.
Posted: Fri Apr 18, 2008 05:11 pm Post Subject:
What a crock. I do hope the op got the mileage but even at that two months to get a vehicle back? That is absurd.
Posted: Fri May 09, 2008 09:29 pm Post Subject:
Some driving from the body shop is necessary during the repairs. You may have been due for brakes and even just a few more miles started the squeeking.
Seems minor to me. UNLESS it is like several hundred miles or something. Was the mileage written down at the accident. Most people know how many miles they have on their car at least pretty close. I mean you would know if it is a ton more right.
I don't know about the 2 months but did they give you a rental car for two months? If so whats the big deal. You got to drive around and beat up a rental while your own car was being fixed and resting.
I wouldn't waste time with this. But that's just me.
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