how to figure settlement with previous salvage title

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PostPosted: Thu Mar 20, 2008 12:48 pm   Post subject:   

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I've repaired a lot of Totaled vehicles for my personal use throughout those years
Me too, Fred!!!
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His response was that it would be treated as though it had a Clear Title, and be Valued accordingly, since the premiums were based on a Clear Title automobile.
I'm sorry Fred, and I mean no disrespect to your agent, but he doesn't handle nor is he trained to settle claims...is this a larger company that has their own adjusters? If not there will still be claims managers somewhere, you or your agent call the nearest claims manager and I'll bet you a cookie that the answer is different....If your carrier is one of the Five largest auto carriers I can gaurantee it....and I agree it makes sense, which is probably what he is basing his statement on, but inaccurate....I believe...
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never had reason to doubt his word.
I do not think for one second he is intentionally giving you inacurate information...as a matter of fact him having given you this info should one of your vehicles total and you be docked (like I'm just sure you would be) for the branded title, you may actually have an E&O claim against him...I know you would'nt likely pursue that, but I've seen these types of misinformation pay under e&o before!
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Was he wrong??
Yes, I think he is...again has he asked this question of an actual claims person that settles/handles total losses? Bet not...
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Has claims handling changed that much in the past 15-20 years??
Yes, actually it has I've been in this business 23 years and it has changed like you wouldn't believe, some better some worse...However in my area this entire time a prior salvaged vehicle is worth less than one with a clean title...
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Should I be concerned??
yes, if this is a topic of concern for you..
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Should I just forget about it??.
That's up to you Fred
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Should I ask the question of the Pa. DOI (and cc our Attorney General's Office and district Legislator (who was Born, Raised, and lives in this community) ??
Sure why not...but I would start first with talking with someone in your companies CLAIMS dept....get the answer then go to whomever you wish...It's certainly possible Fred that PA has something on the books that negate this, but I sincerely doubt it...

RE: VIN searches when apps are made I couldn't agree with you more! wish they would...also wish all agents or someone out there would take minimally four corner pictures of vehicles when they write the policys as well, so I wouldn't have to tell people when they have loss, 'clearly this rusted dent didn't happen yesterday in your accident as you claim!" Rolling Eyes

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PostPosted: Thu Mar 20, 2008 2:56 pm   Post subject:   

I agree with you there Lori. They should go the extra step and run VIN's and take pictures. It is a wonder this isn't already being done. I guess I already though that they ran VIN's. When you get online and look for insurance or even call an office this is one of the first things they ask for.
It sounds to me ,in your pervious post ,that people with R-titles could have a hard time getting them insured for comp/collision? Can an insurer deny a vehicle coverage if they are aware of this before hand? Around here people go to salvage yards and redo vehicles all the time. Thats how my brother got his first "newer" truck. Redid it himself years ago and its still on the road. Never had an accident so he never had to face this delima. Recently he began talkingabout redoing another...this is why the topic interests me.
Also when my hubby ran our lawn tarctor into the side of his truck recently he still got the full value to repair it. Of course it was my homeowners that paid..Should have the R-Title business came into play here?
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PostPosted: Thu Mar 20, 2008 9:03 pm   Post subject:   

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It sounds to me ,in your pervious post ,that people with R-titles could have a hard time getting them insured for comp/collision?
yes, with a lot of carriers..
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Can an insurer deny a vehicle coverage if they are aware of this before hand?
no........
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PostPosted: Thu Mar 20, 2008 9:39 pm   Post subject:   

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Also when my hubby ran our lawn tarctor into the side of his truck recently he still got the full value to repair it. Of course it was my homeowners that paid..Should have the R-Title business came into play here?
wait...your husband ran your own rider into his own truck and your homeowners paid to fix your truck? Are you sure? Typcially you cannot be liable to yourself, meaning you cannot pay to fix your car with your own homeowners policy...the rider yes, (personal property) but I would've thought he collision coverage of the truck would've fixed the truck and the h.o. policy the rider...unless there are other owners of the rider/home/truck...are you 100% on that fireyone?
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PostPosted: Fri Mar 21, 2008 7:06 pm   Post subject:   

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I guess I already though that they ran VIN's. When you get online and look for insurance or even call an office this is one of the first things they ask for.


Generally, the VIN is requested for rating reasons. With so many submodels of particular vehicle and so many ISO symbols between these subclasses, having a VIN is the best way to get an accurate quote.

Now when we run a CLUE report (prior claims report), claims on the vehicle itself can show up, but the checks do not show the status of the title.


Now, I can say most carriers do have vehicles with salvaged titles listed on their "ineligible vehicles list" in their guidelines. Of the companies that allow salvage titles, they generally have rules set up to not allow comprehensive or collision coverage be purchased on the vehicle. These rules and guidelines are set up to try and avoid E&O situations, but, we are not given the tools to verify the status of the title. It's kind of a tough position for the agents and adjusters having to explain it after the fact.
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PostPosted: Fri Mar 21, 2008 8:53 pm   Post subject:   

MBTexas,

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Generally, the VIN is requested for rating reasons. With so many submodels of particular vehicle and so many ISO symbols between these subclasses, having a VIN is the best way to get an accurate quote.


Surely the above would include a DMV search checking for Traffic Violations like Speeding, Reckless driving, License Suspensions, DUI's, Titles Status, etc.

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Now when we run a CLUE report (prior claims report), claims on the vehicle itself can show up, but the checks do not show the status of the title.


Wouldn't the claim information itself show some, all, or any of the things like Severity, Area of impact, Personal injury, Cost of repair, Total loss??

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Now, I can say most carriers do have vehicles with salvaged titles listed on their "ineligible vehicles list" in their guidelines. Of the companies that allow salvage titles, they generally have rules set up to not allow comprehensive or collision coverage be purchased on the vehicle. These rules and guidelines are set up to try and avoid E&O situations, but, we are not given the tools to verify the status of the title. It's kind of a tough position for the agents and adjusters having to explain it after the fact.


The above part could be a little Sadistic..!

A person what's to keep their automobile and jump through all the hoop [ which includes the expense of getting a "Salvage Title" ] to keep it. Pay out of pocket to have it repaired. Just to find out it was a waste of time & money because they can't get it insured to be legal to drive in the United States??

Lori,

Didn't you state that you have had many Rebuilt automobiles for personal use!! Didn't you insure them?

I know I have, and they've all had Comp. & Collision coverage. (the insurer is not a high risk insurer)

FK,
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PostPosted: Sat Mar 22, 2008 2:46 am   Post subject:   

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Surely the above would include a DMV search checking for Traffic Violations like Speeding, Reckless driving, License Suspensions, DUI's, Titles Status, etc.


All of those mentioned above are information we gather from the DMV except for the Title status. Title status is not a traffic violation. Driving records do not require a VIN to be obtained. The rating and prior claims on the vehicles are the only reasons a VIN is needed, other than identifying the vehicle to be insured. I'm not sure how it is set up in most states but the DMV and the auto registration office are two different entities in Texas.

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Wouldn't the claim information itself show some, all, or any of the things like Severity, Area of impact, Personal injury, Cost of repair, Total loss??


Generally, if a claim does show up under a VIN, all we see is the amount paid out, date of the claim and the type of claim. These records also only go 3-5 years back. So if a car was salvaged before that time or the claim did not show up, we would have no way of knowing.


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The above part could be a little Sadistic..!

A person what's to keep their automobile and jump through all the hoop [ which includes the expense of getting a "Salvage Title" ] to keep it. Pay out of pocket to have it repaired. Just to find out it was a waste of time & money because they can't get it insured to be legal to drive in the United States??


I didn't say they couldn't be legal to drive in the US. As you outlined, comprehensive and collision cannot be purchased through the companies that will write salvaged vehicles. Liability is required by law, not physical damage coverage. Also, I did not say ALL companies consider salvage titles as ineligible vehicles.

I think the point that is being made is, we, as agents, do not have a very good system of addressing the issues of salvaged vehicles and unfortunately, when it does come time to pay out a claim, some people are left with an upsetting surprise.

I would be for having all information available to me ahead of time so I could fully address everything with my client at the time the polcy is written. Unfortunately, as complicated as a policy can be, adding the fact that I cannot possible address every possible scenerio that can arise, the system can seem a little cruel at times. That's why I always ask that people feel open enough with me to disclose everything they know and ask as many questions as possible.

You'd be amazed to see how many people try and get away with giving me as little information as possible and expect me to truly insure them properly.

The best statement I think I've had on this subject is, "I have a couple tickets or accidents, why do you just run my driving history and see what comes up."

Many people are afraid that if they tell too much, it can hurt them, whereas most of the time, I can pick out something that can save them money or protect them from something that may be an exposure.
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PostPosted: Sat Mar 22, 2008 10:33 am   Post subject:   

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Didn't you state that you have had many Rebuilt automobiles for personal use!! Didn't you insure them?
Yes, I did and yes they were insured, but no physical damage (collision or comp) coverage, just liablity.

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I know I have, and they've all had Comp. & Collision coverage. (the insurer is not a high risk insurer)
I know your agent knows but maybe your underwriting dept doesn't or maybe your company will insured (coll/comp) on prior salvaged vehicles...

I agree that should be one of the questions...is this a prior salvage titled vehicle? But as stated many carriers will not allow coll/comp for those vehicles...I'm with ya' on this Fred, re: the premium....you know what would be a good experiment is for you to call your companies 800 number and say you are shopping for insurance and openly tell the party on the other end that your vehicle has a sal.title and ask them if they will allow coll/comp on it...not that the party on the other end is gauranteed to give you acurate information....but just as a test...to see......as I said if you have a loss you will have coverage since you have paid for it, but your vehicles will definately have a lower ACV, in the unfortunate event that they total...and of course they total quicker due to the lower ACV

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PostPosted: Tue Mar 25, 2008 11:41 pm   Post subject:   

Sorry I;m just getting back to you Lori. No my husband ran our lawn tractor into my brothers truck. My brother is the one with the R-titled truck. Looked back at my post and it was confusing..oops.
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PostPosted: Tue Mar 25, 2008 11:50 pm   Post subject:   

THANKS...that makes more sense... Wink
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PostPosted: Wed Aug 19, 2009 1:08 am   Post subject:   

the same thing happened to me,i had a 2003 nissan altima and this lady pulled out in front of us,her insurance company only wants to give us 3000.00 for my car i can not replace the vehicle for this not even one with a salvaged title.i am seeking advice now.but i know it will be a long process,and i am without a vehicle. i have to take the rental back tomorrow,and because i only had liability my insurance company wont help me.anyone have any ideas or think this is a fair price?
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