Waded thru it (it's a sales site mostly)...found the following numbers and info, you might start with one, and continue hopefully you will get someone that can get you to the correct department and answer EXACTLY how the evaluation was compiled as well as the particular question you have about your evaluation...please let us know what you find out..
800-637-8511-this number is for tech. support
800.621.8070-this number is for sales
800.523.8924-this number is for training
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Please direct all media and public relations inquiries to:
John Harris
CCC Information Services Inc.
222 Merchandise Mart Plaza
Suite 900
Chicago, IL 60654
312.229.2693 (direct)
312.229.2659 (fax)
jharris@cccis.com
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I contacted the CCC at 800-637-8511 and spoke to a representative that was able to answer questions about the "Local Market Comparable Vehicles Detail" that I was looking for. The "Baseline Adjustment" is (as described) the average difference in $ between the typical dealer lot vehicle compared to what the private owner will have for sale. Like, the private owners car may have a some rust when the dealer vehicle will not. The dealers vehicle interior and engine will be very clean when the private owner vehicle will not, etc, etc. The CCC deducted $1,067 from my vehicles condition when the only thing noted (that I saw anyway) was a small quarter size rust bubble on the right front fender.
I did provide my insurance carrier info to support the fact that my vehicle had been well maintained. I would bet that it was better maintained then the vehicles that the CCC compared them to!
Anyway, my insurance company just informed me that I have until June 6 to respond with new info or they will pay out at the original estimate and the case will be closed.
I have not yet sent my complaint to the the state insurance commissioner but still want to.
I am loosing steam on this whole thing. I'm tired and been busy with the rest of my life lately. However, I still think I have plenty of info to provide the insurance commissioner ...... but I'm still unsure if this is all going to help anyway!
I will try to finish putting together all my info for the state tomorrow and send it to them. Wish me luck!
The CCC deducted $1,067 from my vehicles condition when the only thing noted (that I saw anyway) was a small quarter size rust bubble on the right front fender
. Well they probably figured to fix that was around 700 (about right depending on where on the fender it is and assuming it's not flat black). or so..then full detail for a few hundred more.. (some carriers add that to every total personally I only hit some one for that if the vehicle is pigged BAD)..
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I have not yet sent my complaint to the the state insurance commissioner but still want to.
You can still do this, just don't wait more than say thirty days after they pay you (if that happens)...if found unfair they can still be compelled by the DOI to pay you more even after they have issued payment.......
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but I'm still unsure if this is all going to help anyway!
Well Kurt, I don't know either, but I do know it won't hurt...
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Wish me luck!
Of course best of luck! Let us know! _________________ Have you been helped by a poster? Do you want to show your appreciation? YOU CAN !! Just simply click on the donate button and send them some coin!
personally I only hit some one for that if the vehicle is pigged BAD)..
