Having problem with American Home

by Guest » Mon Aug 03, 2009 05:07 pm
Guest

Having problem with American Home Shield warranty. It was purchased in escrow when we bought our new house few months ago. They are finding all kinds of excuses so they don't have to pay for a/c repair/replacement. Any sucess stories? How you did it. Thanks

Total Comments: 3

Posted: Tue Aug 04, 2009 12:12 pm Post Subject:

I guess you'd need to provide a little more information in order to match up to any success story that the others might have for you. Why don't you share the actual problem with your house! This would let others analyze whether this could lead through a valid claim. Carlahooper

Posted: Thu Aug 06, 2009 02:27 am Post Subject:

I have an America Home Shield Warranty and I have never had a single issue with them paying. When I call in to report a claim and schedule a repair person, I never give them very much information. I think they use any excuse they can to deny a claim, so I'm very careful only to give them the information that they absolutely need.

My typical conversation for AC repairs would go like this: Hello, I need a repair man because my air condition won't work. It's hot in here.

The simpler the better!

Posted: Thu Aug 06, 2009 09:37 am Post Subject:

I think they use any excuse they can to deny a claim, so I'm very careful only to give them the information that they absolutely need.


Chris, would you care to give us a scenario or an example of how they can use such excuses?

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