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 Posted: Wed Nov 05, 2008 8:23 am Post subject: Questions you use to initiate a conversation |
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What are the open-ended questions you commonly use to initiate a conversation with the prospects you meet for the first time?
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Xoseph
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| Posted: Wed Nov 05, 2008 10:56 am Post subject: |
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Open quation...hmmm....may be I'll ask,
Are you aware of your current insurance needs?
Does it sound right? I'd wait for the experts to drop in to this thread.
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sabre tooth
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| Posted: Wed Nov 05, 2008 2:16 pm Post subject: |
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"I" don't use any since I'm an adjuster, but what about something like, "I'd be happy to go over all your policys and check to make sure you are adequetly protected FOR FREE"...course you can find some fancy shamcy way to say it...then I'd try really hard to say some positive things about the coverages and company they are insured with...nothing turns me off quicker than someone that slams the competition at the onset...will make me run from doing business with them...
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Lori
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| Posted: Wed Nov 05, 2008 5:10 pm Post subject: |
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Some open ended questions;
When you shop for insurance...what kinds of things do you look for?
Tell me about your policy.
What kind of driver are you?
If you could change anything about your insurance carrier or policy...what would they be?
These are just a few to get the conversation going. It is all about getting the customer to talk and just sitting back and listen. They will tell you a lot more than they initially want to. When going over Auto questions such as the violations/claims/etc. questions...I will ask that open ended and then just wait for them to start spilling. They want to talk...just let them. |
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slappy
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| Posted: Thu Nov 06, 2008 5:35 am Post subject: |
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When I was a full-time agent, I wouldn't talk about insurance at all for the first 20 minutes I was in the house (or the person was in my office). I would talk about anything and everything else in order to find common ground and/or similar interests.
Always remember, coach, that people buy the agent, not necessarily the product. People want desperately to trust their agent and feel positive that he/she will always be there for them no matter what.
I have built some life-long friendships with a relatively large number of my clients and alway take the time to personally sign and mail birthday cards to everyone in my book of business. If you'd like to remain successful in the business for a long period of time, you need to stick with the tried and true business practices that have always worked.
How many people out there remember what the insurance business was like before lead cards and call lists? Back when you had to prosect on your own and develope referrals?
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InsInvestigator
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| Posted: Mon Nov 24, 2008 6:04 am Post subject: |
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open ended question!!Hmm!
At what age you have decided to go for retirement?
How much money do you think will be sufficient for your post retirement life?
Do you know What is your Human Life Value?
Explain them their importance in terms of money. 
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ensurepune
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| Posted: Mon Nov 24, 2008 5:24 pm Post subject: |
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Ensure...an open ended question is one that cannot be answered simply.
| Quote: | | At what age you have decided to go for retirement? |
...65...add to it.
| Quote: | | How much money do you think will be sufficient for your post retirement life? |
...you tell me
| Quote: | | Do you know What is your Human Life Value? |
...no
Those questions could be asked this way...
- When would you like to stop working and what would you like to do after? (includes Q1 and insight on Q2)
- What are your plans financially and leisurely when you retire?
- What do you think Human Life Value is? |
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slappy
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| Posted: Mon Nov 24, 2008 10:06 pm Post subject: insurance |
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| I'm not an Insurance Agent............BUT, I like INS. INVESTIGATOR's 'approach'. get some 'common ground....yep, sounds like a start. ALSO....we ( consumers) want to feel that the agent is there for US. I mean really wanting to help with insurance needs, instead of thinking to themselves how to get this over with and about some 'quota' they have to meet. Some insurance agents can be this way, however..not ALL of them. |
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sdchargersfan
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