I AM curious about this..........ok, you have telemarketers to work for you. If they call and get hang-ups, from people, OR, they get 'no sales' at all, then do they STILL get a paycheck? Aren't they on commission?
The goal of a telemarketer is to generate enough interest with a prospect in order to transfer the person to me and/or schedule a follow up appointment for the two of us to have a short discussion about the possibilities of working together.
Most people in my experience will not hang up on your if you're honest, succinct and sincere. Get to the point and move on shall we say! If somebody hangs up on you that typically means he or she is having a hard bad, which is understandable. Or the person lacks professionalism and has a big ego and probably needs to take an anger management class.
You're confusing telemarketers with licensed agents. It is illegal for anybody to make money off of selling an insurance policy unless he or she is licensed. Any ethical agent would immediately take care of things if one of their telemarketers was explaining policies and/or trying to sell a policy without being licensed. _________________ You can catch me here: insurancesaleslibrary.blogspot.com
Posted: Fri Mar 28, 2008 1:03 am Post subject: telemarketers
Usually, when a telemarketer calls, they call with a #800. If I DO answer the phone, it's a recording, telling me to "please wait a moment, while your party gets on the line." A FEW times, I've spoken to them. But, they sound like they're reading from a script...they don't sound 'genuine'..ya know?
I prefer to call myself and do not use a 1-800 number. When people see that I am relatively local they are more open to talk to me. The other thing they like is that the person they are talking to is the one that will show up at their home or business. This is especially true with seniors that I market to.
This past fall I saw how telemarketers bombarded my mother in law with calls about signing up for medicare advantage and she usually hung up on them. particularly annoying were daily calls from robotic sounding autodialers.
My partner does use a telemarketer for his calls and is does fairly well with her selling health insurance to small businesses. He pays her $10 an hour and a $50 bonus for every policy he sells. This makes sure that she makes a good wage but also is rewarded for setting quality appointments.
We are now looking into different CRM systems that bypass ansereing machines and voicemaiboxes but connect your telemarketer as soon as you get a person that answers. These also have the ability to track time spent calling and supposedly triple your outgoing call volume.
