Insurance Payments

Submitted by Anonymous (not verified) on Wed, 08/29/2007 - 07:00

My ins. company cancelled my account after it was paid (automatic withdrawal) and I just found out that I was without insurance for a month. They sent me a check for $153.00 as a premium refund balance. When I called them to inquire they said they had made a mistake and that the money was taken out but I had to make another payment to cover the lapse. There was no lapse because it was paid, but because I was afraid I would not be covered, I paid them. Now I have made two payments, one for the entire month that I was not even covered. What can I do?

Posted: 29 Aug 2007 10:02 Post Subject: Policy cancellation in Florida

Lemme just give you a reminder- some of the state laws do not allow any grace period for auto insurance premium payment. However, the insurance company needs to send a notice of 10 days before the premium date is due. If the premium is not paid within the time period then they can cancel the policy. The insurance company may also decide not to provide you with any coverage if

• There happens to be a serious misinterpretation of information from your side
• You have filed a fraudulent claim.
• Got your licensed revoked by DMV.

If you haven't experienced any of the above circumstances then IMO you need a serious talk with the representative of the company.

Posted: 03 Sep 2007 02:01 Post Subject: insurance

Hi...I just wanna put my '2 cents in' ( just came across this thread). This certain insurance company, that I have is really good. I have car insurance and a life policy, for my son. AND, I'm pretty sure this company is PRETTY popular. I have called several insurance comapnies, for rates, etc. And, the one, I have now was FAR LESS than any others I have spoke to. I don't know if you want to change your company, but, if you do, let me know and I will give you the name of the one I use.

Posted: 06 Sep 2007 05:22 Post Subject:

I too, would have a talk with my agent. I would also ask them for a print out of what was paid and for what months.

Your agent should be able to go through your policy with you and explain in detail what your policy does for missed or late payments and what they do with payments made.

Also have them explain in detail why you had to make a payment for a lapsed payment when you said there was none..

Good Luck-Keep us posted..Karen :D

Posted: 11 Sep 2007 06:12 Post Subject:

You should contact your local depatment of insurance. Each state has some sort of deparment of insurance and you should be able to find them pretty easily. You can always do a search for ex. TX. department of insurance and find out your states information. Next, I would look for a different insurance company and report them to the BBB. Insurance companies shouldn't make big mistakes like this. Drivers can't afford not to have auto insurance coverage.

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