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 Posted: Thu Sep 24, 2009 1:19 am Post subject: You Decide |
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I have been through the webinar by Fritz Simonson and have had a phone interview with him. Don't know if they are going to "select" me, but let me give you my thoughts about the company so far.
1. The management team is very young. Most are in their early 30s. I am always concerned when the people running a company are this young.
2. They are concerned with money and perks. They have a hunting lodge and they give away Range Rovers. I am always concerned with a "high roller" mentality. It is easy for people with this attitude lose site of the big picture.
3. Their CFO is not a CPA and apparently has never held any significant CFO or Controller position in the past. In fact, he used to be a salesman for SHC. This shows they are more concerned about sales experience than financial accounting experience. They won't be able to grow without real financial leadership.
4. They don't want to show you any financial information on the financial strength of the company. Let me ask you, if you are going to spend 60 to 70 hours a week building a commission stream, wouldn't you want to know how financially sound they are? Wouldn't it really suck if you worked for a couple years and then had the company go out of business and see your commissions go away? Of course you would. SHC won't do business with an insurance company if they aren't financially sound, why would you want to do business with a company that can't prove to you they are financially sound. Fritz got a little testy with me when I asked him for audited financial statements. Wonder why? If you are financially sound, you shouldn't have a problem showing financials.
5. Most of the testimonials on their website are officers or senior managers. Not much from the rank and file. Wonder why?
6. A new agent’s day will start at 6 am with a conference call with your manager. This was not disclosed until the phone interview. With this schedule it is conceivable you will be working 70 to 80 hours. The early literature says you will not have Saturday appointments, as you get further into the interview process, that becomes less clear. Additionally, they say you won't have appointments on Sunday or Monday, again given the "don't quit until you meet your quota" mentality, I don't believe it.
7. I would assume their sales have been taken a hit with the bad economy. Baby boomers are delaying retirement because their investments took a 30% to 50% hit last year. Since they are continuing to work, they are still receiving medical insurance from their company plans.
8. They like to send "new" salespeople to small towns. Apparently small town people are easier sells. So expect to log some serious out of town travel in your first year.
9. You do it their way or the highway. GEt used to that answer.
10. I asked him what happens when you go to an appointment and the person acts like they don't know about it or refuse to let you in. His response was you tell them you are going to call back to the "office" and listen to the recording of all the calls setting up the appointment. He said they will usually feel guilty and let you in. That is the type of attitude you have to have to succeed. I also asked him how he would handle an irate son or daughter that was upset you had their retired parent sign something without consulting the son or daughter. He said you ask them if the son or daughter is an expert in Medicare? Will it work? Probably. But that is the type of attitude you have to have. But the bottom line is you will pay $18 for each appointment, whether you get in the door or not. Translation, you are wrong, SHC is right. Get used to that answer.
11. They never talk about customer service. It is all about making your quota and doing it the SHC way. If you don't make a sale, it is your fault for not following the SHC way. They believe their approach is bulletproof if followed to the letter.
12. You have to pay for your own training. It is $599 plus travel, food and lodging in Dallas. The problem with paying for the training is they don't really have anything invested in making good selections for new agents. If an agent doesn't work out, SHC isn't out anything. No harm to the company. In fact, they just made money. A little bit of a conflict of interest here if you ask me.
13. Go watch the testimonials. Look at the senior executives eyes. Do you see any real empathy? Do you see any real excitement? Do they look exceptionally smart? Do you see anyone with gray hair? You be the judge.
14. They are very upfront about how hard the job is. They tell you what the costs will be and they tell you it is all about making money. I give them props for that. I am sure there are some people make a lot of money. I am also sure there are people who are barely making any money. I would say the people making a lot of money are few and far between, and that the executives are making a killing.
It really comes down to me that I don't know if they are financially stable and I question how young the management team is. I also see warning signs in the "high roller" personalities I see. I do think helping seniors make a decision on their healthcare is very important and I have no doubt that if you apply the SHC process you will be successful. But does that translate into actually helping the senior? Tough call.
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saintknowitall
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| Posted: Wed Sep 30, 2009 1:37 am Post subject: Senior Healthcare Consultants |
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I worked in the corporate office for 3 months. What I found out is that they routinely hire sales people and then terminate them when it's time to pay commission checks. I would NOT recommend getting tangled up wth this company, they are shady in their businss practices.
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whistle blower
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| Posted: Mon Oct 05, 2009 8:55 pm Post subject: It is true, they Scam |
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I am an experienced agent, 10 yrs. I worked for them for 2 mos. I Sold 10 policies my first week out and made less than $600. This was a high closing rate. I went out and found extra customers to sell to while I was running the appointments. The appointments are 75% bogus. The people think that you are from Medicare. SHC is always looking over their shoulder. They tell you not to replace A policy that they previously sold to a customer, it is called churning. They will still send to existing customers and expect you to get them to switch anyway to a new policy. This is because they get more first year commissions than from the existing renewals. They are covered if you get caught because you signed that you wouldn't do it, so they fire you but still get paid. They encourage getting a sale regardless of which company the senior already has, even if it is worse or more expensive. They teach you to badmouth every competitor and give you propaganda to carry, even if it is a company that they can sell also. They try to teach hard- one time close. You will pay to work for them, they put no skin the game. They will keep your commissions to pay for leads, you pay to get all the training, you pay all expenses. If you close lots of sales they will increase the percentage of hold back on your checks. When you leave, you will never get a call or e-mail returned about anything, even if you think they owe you money. You will have bosses, not managers to listen to and to report to, many of them. The appointments are bad, they will give you a list of existing customers to try and go churn into new policies. Stay away. With my high closing ratio, and Senior Market Experience, I quit fast after seeing that SHC was going to benefit most of the work. They raised my Holdback after seeing a high close ratio. Nothing I could do about it. The insurance company pays them directly and they give you a cut, whatever they want to.
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Worked for SHC
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| Posted: Wed Oct 07, 2009 7:45 am Post subject: |
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I wonder what would happen if everyone that worked for SHC got together and made a mass Texas Department of Insurance complaint. Is there anything that they could get “hit” on or are their shady practices just enough in the grey area to stay safe? Is there even a grey area?
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I Wonder
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| Posted: Wed Oct 07, 2009 12:40 pm Post subject: SHC |
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What can I say....every negative thing you read on here is true. I don't even know where to start....how about... I LOST THOUSANDS.
I lasted a little over a month - never did get a paycheck.
I was given 4 pre set appointments my very first day. 3 of the 4 were not even home. So, right off the bat I was at a negative $54.
The management will call and leave you voice mails all day long wanting you to call them. All they want to know is $$$$$ - what did you sell?
If you call them, they don't answer the phone. When you leave them a voice mail with a question, your call is NEVER returned.
You are expected to sit in these morning meetings and listen to the same crap over and over - all about the money! If you miss a meeting, you get voice mails that say "why weren't you in the meeting? It is a requirement."
By the end of my first week, I was at a negative of over $250 due to the charges for pre sets. By the way, at least half of them were no shows or told me to get lost when I got there. Most of the seniors have absolutely no idea why you are there.
That's not all. Until you sell $10,000 in production a week, you do not get any reimbursement for gas, lodging, etc. So add another $200 to that $250 after my first week. Now I'm in the hole $450.
Then, they send me 4 hours to field train on my dime again. So, now add another $100 to that. After one week I am negative $550.
After field training I only sold two Medicare supplements so they removed me from pre set appointments. What does that mean? That I had to find doors to go knock on and sell a certain amount before I get leads back...if you can even call them that. By the way, I was told that you only get taken off pre sets after your learning curve...which I had just been told two days earlier was 6-8 weeks. Well, this was after 2 1/2 weeks that I was taken off pre set appointments. Then, when I asked about it, well imagine that, I misunderstood. Yeah, right.
So, then I spend another $100 to field train again. I requested the trainer come to me because of the money situation. Of course not...I again drove and paid for yet another hotel.
Then, surprise..surprise...after my second field train I was being sent almost 2 1/2 hours from my home. I was expected to either drive it up and back every day or get a hotel. Either way, it cost me over $200 for the week. I requested to immediately be moved closer to my home until I could get ahead. I was told a request would be put in. Yeah right. I turned around only to see I was being sent there again the next week.
Finally, I had no choice but to quit. Do you think SHC cared? Not a chance.
So, here's the deal...I was told when I interviewed that I should plan on only making $200-$400 a week for my first few weeks. Well, I never made a dime. Then I was lead to believe I would get 3-4 quality pre set appointments a day. First of all, they were either not home or tried to get rid of me when I got there. Second of all, I got 3, 2 or sometimes even 1 pre set a day...meaning hard core door to door selling which you are told this job is not. The website says you should be able to travel within 90 miles. Then when you get to Texas you are told "that is just an average"...be prepared to travel up to 4 hours! Are you kidding me? After already spending a non refundable $599 set up fee. Wow!
My advice to you...if you are not a hard core salesperson...don't bother. You will end up regretting it. They lead you to believe that is not what this job is. Don't fall for it. Also, if you don't have at least $5,000 to pay for this and still keep your bills going...forget it.
Overall, I don't recommend this place to anyone for any reason.
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Worked for SHC
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| Posted: Wed Oct 07, 2009 4:11 pm Post subject: |
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My situation was like yours. I didn’t last as long though. I ran out of money and had to get gas money wired to me to get home.
I don’t know how long ago you left them, but if you owe them any money for the pre-set appointments they are just going to take it out of your bank account.
The first time they took money my account was negative so the bank reversed it. The odd thing was they “accidentally” took $20.00 more than what was owed. Several months later they decided to take the money again, because it wasn’t taken out the first time. Yet again $20.00 was overcharged. Why would they do this? I have not seen the refund check SHC said they were sending.
Below is the original email, when I asked Mr. Corder to provide me with a copy of the letter I actually signed, he could not, but offered to send me a computer time stamp of when I electronically signed the agreement. He has yet to provide me with that information.
The email:
Per the contract that you signed before coming on board with our company (see attached Page 2, Section 4), we have drafted the bank account you submitted to us to collect the unpaid balance on your commission account with SHC (see 2nd attachment for your last statement with us). However, we mistakenly drafted your bank account for $20 more than what was actually owed. The correct amount should have been $136.00. We apologize for this error and are sending you a physical check to the address we have on file for you to correct this matter. While we are very disheartened that SHC was not a fit for you, we do wish you the very best in your future endeavors and will gladly render a high recommendation for you as reference to your ability and character should you need us in that capacity.
Thank you sincerely for your efforts, and again, we wish you the very best.
Brian M. Corder
CFO-Senior Consultant Sales
1700 Pacific Avenue, Suite 4600
Dallas, TX 75201
(214)389-7020 ext.133
"Grow Wealthy With Our Future!"
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just wait
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| Posted: Tue Oct 13, 2009 7:40 pm Post subject: great site |
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great stuff
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zercath
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| Posted: Fri Oct 16, 2009 3:06 pm Post subject: the way it really is |
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The bottom line is, working for SHC is like working in an anthracite coal mine. The product is desirable and top notch. No one can take issue with the quality of the product being offered. But what SHC does to its agents in the field is every bit as tyrannical and outrageous as what coal companies used to do its laborers.
There were no easy or well-paying jobs in a coal mine outside of upper management. Men worked long hours and nothing they produced was ever enough. The men worked seventy or eighty hours a week but were paid poorly because that ensured they were indebted to the company, in fact, so broke that they had no money to move out of town and make a new life elsewhere. The workers knew how poorly they were treated, but they knew any efforts they would make to organize for better pay or conditions would be put down savagely, and the company would stop at nothing to ruin a worker who dared to confront the company's injustice and poor working conditions.
If you want this kind of life, however briefly - if you want to feel the 19th century nostalgia of being overworked and destitute - if you want a near totalitarian control over your life, then I advise you to run, not walk, to your nearest telegraph office and get yourself in the next cattle call interview to be a Senior Healthcare Consultant. I guarantee they'll take you, since you're paying $599 or perhaps even $999 for the experience, not including travel to Dallas and lodging.
And when you inevitably fail, some weeks or months later - when you succumb to the financial devastation of paying for SHC's often worthless preset appointments three or four hours from your home, paying for the gas, tolls, and hotel bills to run the intentionally remote appointments - when the daily mandatory teleconferences starting at 6am, the incessant badgering, demands and criticisms of your upline, the 14, 16 or even 18 hour workdays finally takes its emotional toll on you and your family - when you receive in return barely half of street commission, and likely nothing weighed against your expenses - when all of this brings you to leave the company, you can comfort yourself with the happy realization that SHC now owns all the fruits of your hard labor and will profit off of your foolishness for years to come.
I'm glad that this site is still up and running, because it looks like SHC paid off Ripoff Reports. Hopefully the word will get out there eventually, if not to the Texas Department of Insurance, at least to prospective agents. The old time fat-cat coal companies eventually crumpled under the weight of their own hubris. Let's hope history repeats itself.
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truth and consequences
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| Posted: Fri Oct 16, 2009 8:55 pm Post subject: |
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truth and consequences,
Best summary of all time. I "worked" for them five years ago and the experience still burns me. Amazing that it has gone on for so long but nothing has changed. Worst of all I was never paid what the pitiful amount that I was owed.
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LMC
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| Posted: Wed Oct 28, 2009 6:38 pm Post subject: senior healthcare consultants |
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Whew! It seems as though I was very close to making a big mistake. I had the forms on my desk to sign, but just had an uneasy feeling, and it wasn't fear of the work or selfdoubt, so thought I would do one more search for info. and came across this forum. Don't know how I missed it before. I'm new to insurance sales except for an MLM years ago but have been considering working to get involved in this realm for awhile. I know I'm not a hard core sales type and so I bit on their "training and method of consulting the client" rather than "hard selling". I am not opposed to hard work but wasting time spinning wheels to unconfirmed appointments certainly is not what I'm up for. I did ask about the average of $135 premium per application used versus the $600 per appt. quota required to maintain preset appt. program but was dismissed as one has nothing to do with the other. I sort of accepted that but still don't believe it. You would have to do alot of crossover sales every appt. to make the $600. Also, the one fellow is correct in noticing the young age of all the officers just seems odd. I guess the vision of the possible opportunity was blocking what my subconcious was seeing. It is just questionable. I'm old enough to know to tread carefully when someone wants you to move so quickly. They have to have these documents signed and returned yet today or I'll not be accepted. And it really seems odd to request money from someone who is not even licensed yet. Anyway, I read in these posted messages what my subconcious was screaming and I thank you for the input. Everyone else will have to make there own minds. If anyone Knows of a solid opportunity in this industry to do honest work for honest income please let me know. montegobay@frontier.com
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almostbit
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| Posted: Wed Oct 28, 2009 11:39 pm Post subject: |
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I would suggest you get appointed with GAFRI - LOYAL AMERICAN, they currently have the best plan J medicare supplement for some of the best rates for seniors that are pretty healthy until 6/2010!! Then you can offer plan F after 6/2010.
I would also recommend also getting appointed with one of the following companies BCBS, AARP or HEALTH ALLIANCE for seniors that are not healthy!!! I recommend you earn your own commisssions and renewals if at all possible with thiese companies don't have a middle man in between !!
Also since your gonna get a HEALTH license, I would recommend you getting your LIFE also!! Great Commissions to be made on those policies.
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| Posted: Thu Oct 29, 2009 7:02 am Post subject: |
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| Quote: | | Also since your gonna get a HEALTH license, I would recommend you getting your LIFE also!! |
So, you mean it would be easier to convert one's health insurance customers for life insurance..am I right?
I too had this belief that up-selling is a better idea under the current global crisis.
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Plasticmind
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| Posted: Thu Oct 29, 2009 2:59 pm Post subject: |
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I'm sorry what I meant is if your gonna go ahead and get your HEALTH license from your state you might as get your LIFE license at same time. Most seniors need a secondary HEALTH insurance on top of their regular MEDICARE and then they also need some LIFE insurance for FINAL EXPENSES. Regarding only upselling, I'm monitoring everyday what is going on with HEALTHCARE REFORM!!! We'll have to wait and see!!!
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| Posted: Thu Nov 05, 2009 5:02 pm Post subject: Reputation |
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I have the 1:00 webinar today with Fritz Simonson. I'm having doubts, especially after reading the comments here. Straight up bad impression from the senior sales consultant Haley Flores over the phone. She rushed me and didn't answer any questions. I got a bad feeling!! I'm thinking of canceling the webinar and rethink this one. What's your feedback?
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Chaz D
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