what can i do if not happy with repairs after an accident

by melicious1974 » Mon Aug 16, 2010 04:39 am

i was rear-ened in july and the guys insurance company fixed my truck. he hit me doing 45 mph im not happy with repairs and ive never had any problems with it ever. now i have to turn the key twice to get it to start it shakes when i hit 65 mph the service engine light came on and the doors stick and the inside of the truck sounds like im stuck inside a bass drum. can i go after his insurance campany and have it totalled out at this point i haven't signed anything yet

Total Comments: 5

Posted: Mon Aug 16, 2010 06:09 am Post Subject:

Did you take it to a shop recommended by the insurance company? If so, you need to let the insurance company know as they are guaranteeing the repairs as well as the shop. If you did not use a preferred shop, then you need to take it up with the shop directly.

can i go after his insurance campany and have it totalled out at this point i haven't signed anything yet

No because either these repairs were already paid for so the cost to repair the vehicle would not increase or these repairs are probably going to cost very little so it won't put it over the total loss amount. This is one reason why 80% of the value is used to consider a vehicle a total loss and not 100%... it gives some room for supplemental costs.

Posted: Mon Aug 16, 2010 02:35 pm Post Subject: its a 99 chevy tahoe

the cost of repairs were $4300.00 and on kkb it was worth $6180.00. when i was hit i was slammed into the back of my 5th wheel camper which my husband was driving and i was at a complete stop at that time. i haven't signed any release yet for the truck to be paid for

Posted: Mon Aug 16, 2010 03:23 pm Post Subject:

Still don't know if it was taken to a repair shop recommended by the insurance company (one of their "preferred shops")

Posted: Mon Aug 16, 2010 04:41 pm Post Subject:

they didn't refer me to them but they have done business with them before

Posted: Mon Aug 16, 2010 04:45 pm Post Subject:

It does not sound like they are a "preferred body shop" of the insurance company. As such you will need to go over the repairs with the shop. If they were already paid for those repairs then they should make them right. If this is additional damage then they will contact the insurance company and let them know in case an additional payment is needed.

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