help

by Guest » Fri Apr 06, 2012 10:42 pm
Guest

ok heres what i know and the gist of the story. A car accident happen speculation of coverage came into question and apparently money didnt clear until after the accident even though me and the other person involved have phone calls showing the time when 911 was called was way after the stated time given to the insurance company by the trooper so victoria insurance didn't accept our time of the accident and went that stated by a state trooper who wasn't even there. it seems like all hope was lost...... so i was trying to get the time amended buy calling the the trooper and my brother tells me why should it matter what time it was paid because i called the day before where on victoria insurance website it says "policy change take effect the moment requested" that most insurances do this for those who want to make a change or add a new car after buying it on a lot and begin able to drive it while paying the upgrade later. we go back to our account and it actually shows an increase in coverage and then a decrease the day before the accident that increase itself tells me clearly i should have been billed at the end of the month and that no money was actually needed to begin with. i told this too adjuster, who tells she wants to give me coverage, but at every passing chance tries to block me from it. i also tell her, last Friday the other adjuster (who is no longer) there said i was in the clear and covered. she tells me it "doesn't matter what the previous adjuster says." so after all is said and done they're going back to check to see when and if and when i called which it would show it did and if coverage was upgraded which it will show. if they still say no do i have a case.

Total Comments: 2

Posted: Sat Apr 07, 2012 12:27 am Post Subject:

I'm not sure what you are looking for. You simply don't give enough facts, I don't think anyone on the forum can help you as we don't know what took place with the time of the loss and the accident, and you really never ask a question.

Posted: Sat Apr 07, 2012 06:07 pm Post Subject:

ok heres what i know and the gist of the story. i got in car accident in LA. speculation of coverage came into question and apparently money didnt clear until 1255 five mins after the accident even though me and the other person involved have phone calls showing the time when 911 was called was at 1257 way after the stated time given to the insurance company by the state trooper who says it happen at 1250. so victoria insurance didn't accept our time of the accident and went with that time stated by a trooper who wasn't even there. it seems like all hope was lost...... so i was trying to get the time amended and my brother tells me why should it matter what time it was paid because you called the day before wanting coverage directs me towards victoria insurance website it says "policy change take effect the moment requested" and that most insurances do this for those who want to make a change or add a new car after buying it on a lot and begin able to drive it then, while paying the upgrade later. we go back to our account and it actually shows an increase in coverage and then a decrease the day before the accident when i called to begin with where supposed money was needed first before the upgrade could even take place. i told this too adjuster, who tells me "i want to give you coverage" but at every passing chance tries to block me from it. i also tell her, the other adjuster (who is no longer) there said i was in the clear and covered. she tells me it "doesn't matter what the previous adjuster says." so after all is said and done they're going back to check to see when and if and when i called which it would show it did and if coverage was upgraded which it will show.

if they still say no do i have a case.

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