How can auto insurance demand second EOU?

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PostPosted: Fri Jan 10, 2014 3:28 pm   Post subject: hi  

hi i am new

PaulineWBittner
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PostPosted: Fri Jan 10, 2014 10:35 pm   Post subject:   

terrific



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CA-licensed Life & Disability Analyst. CA Insurance Lic #0596197. Also investigating insurance company abuses, and providing litigation support/expert witness services. Send me your questions, and I'll send you my answers.
MaxHerr
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MaxHerr
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PostPosted: Mon Jan 13, 2014 5:23 am   Post subject:   

Welcome to the forums PaulineWBittner !! Smile Wondering if you were really having any questions since this is not the right forum to introduce yourself.



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MangoQurious
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PostPosted: Thu Jan 16, 2014 10:23 pm   Post subject: VICTORY!!!!!  

After following MaxHerr's advice, along with others who contributed, I finally received a very random email from a Total Loss Resolution Specialist this week! Since my last post, my most recent actions included sending in; proof of ownership, proof of loss, and a complaint to dept of insurance. In retrospect, my error was dealing director with the lawyer, instead of, at a minimum, cc'ing the claims supervisor. The supervisor was actually understanding and courteous, and seemed to reel in the overzealous behavior of their lawyer. The Esurance lawyer abruptly changed his tune after my Dept of Insurance complaint, but still requested another EUO...this time at my location of choice. After some back and forth regarding scheduling, and how he was going to attempt to have a court reporter meet me in West Va, after my work day, I received a random email from the Total Loss Resolution specialist who is moving forward with my claim evaluation. So, 7 months and a lot of grey hairs later, Esurance finally decided upon my claim. I wouldn't wish this headache on anyone, however, I learned a great deal regarding the claims process. Lessons learned; take a hard as nails approach/response to their tactics (thanks MaxHerr), email the insurance company so as to maintain documented communications, consumerreports.com and the dept of insurance portal ARE YOUR FRIENDS...and lastly (try) not to let them intimidate you...because they are certainly trying their best to do just that. You're a valued customer while you're making your monthly payments, however when it's time for them to uphold their end of the agreement, they treat you like a criminal. Thanks again to everyone...this site is awesome.

bartelby3000
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PostPosted: Fri Jan 17, 2014 5:24 am   Post subject:   

Congratulations!! Smile



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Owning a home is a keystone of wealth - both financial affluence and emotional security. ~ Suze Orman
MangoQurious
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PostPosted: Sun Jan 19, 2014 3:28 am   Post subject:   

Glad things worked out for you. The lesson to be learned is that the insurance company is not always right. If you believe that you are owed something, stick to your guns and press for a resolution.



As the old proverb states, "The squeaky wheel gets the grease."



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CA-licensed Life & Disability Analyst. CA Insurance Lic #0596197. Also investigating insurance company abuses, and providing litigation support/expert witness services. Send me your questions, and I'll send you my answers.
MaxHerr
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MaxHerr
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