Lein Holder

Someone hit my truck at a convenient store and they gave me all the information I needed to file with their insurance company. The problem is my lien holder is in Las Vegas Nevada and I am in Texas. The other parties insurance is in Waco, they made out the check to myself and claimed they HAD to add the lien holder on the check and now my lien holder will not endorse the check for me to take to a shop. Can I get the insurer that was at fault to re-issue a check to myself? Thank you in advance for your great insight!! Smile