I've had many arguments with underwriters over the years.
AND :cry: sadly :cry: I must report I've lost every one of them.
EXCEPT the one time the lab made a testing error.
Oh wait, upon reflection I did win two, there was the bar owner who didn't smoke but tested as a smoker BECAUSE of all the second hand smoke in the bar!!! The underwriter was going to issue the policy at smoker rates but with good argument and the facts on my side the policy was issued as applied for.
I have utter contempt for companies that DO NOT allow their agents to speak directly with the underwriters (AIG) and the utmost respect for companies who do allow this communication. Computer models and data entry may work great when dealing with robots but it fails miserably when dealing with humans.
:P Hope this helps! :wink:
Posted: Sat Jan 03, 2009 06:17 pm Post Subject:
WOW!!! The bartender story is pretty good. Could the insurance company have charged him smokers rates AND got away with it due to the fact he was a bartender? That story really blows me away. Who would have thought.
Posted: Sun Jan 04, 2009 06:54 pm Post Subject:
fire' that's a true story.
I don't remember exactly how we got this resolved but the client was adamant about the fact he didn't smoke.
I believe they wrote for his attending physician's statement and he had to sign a special endorsement or affidavit stating he was a non-smoker.
The policy was issued non-smoker and as applied for.
The underwriters said that the levels of nicotine were too high for it to be second hand smoke but that's probably for a household setting, not a smoke filled bar.
Posted: Thu Jan 08, 2009 09:25 am Post Subject:
I have utter contempt for companies that DO NOT allow their agents to speak directly with the underwriters (AIG) and the utmost respect for companies who do allow this communication.
Yeah, I too agree with you, since the agents communicate directly with the client, they have better understanding of his/her requirements. They agents, therefore, should have the say while underwriting the policy.
However, this may pose another problem, i.e. overlapping of the work area. Its not advisable that professionals intervening into each others work arena. It'd create confusion and therefore would affect the smooth performance of the insurance industry.
Computer models and data entry may work great when dealing with robots but it fails miserably when dealing with humans.
However, I entirely agree with this statement. The mechanical system can't capture all the aspects of a human life. Hence, some amount of human involvement is always required in the field of insurance underwriting.
Posted: Sat Jan 03, 2009 10:40 am Post Subject:
I've had many arguments with underwriters over the years.
AND :cry: sadly :cry: I must report I've lost every one of them.
EXCEPT the one time the lab made a testing error.
Oh wait, upon reflection I did win two, there was the bar owner who didn't smoke but tested as a smoker BECAUSE of all the second hand smoke in the bar!!! The underwriter was going to issue the policy at smoker rates but with good argument and the facts on my side the policy was issued as applied for.
I have utter contempt for companies that DO NOT allow their agents to speak directly with the underwriters (AIG) and the utmost respect for companies who do allow this communication. Computer models and data entry may work great when dealing with robots but it fails miserably when dealing with humans.
:P Hope this helps! :wink:
Posted: Sat Jan 03, 2009 06:17 pm Post Subject:
WOW!!! The bartender story is pretty good. Could the insurance company have charged him smokers rates AND got away with it due to the fact he was a bartender? That story really blows me away. Who would have thought.
Posted: Sun Jan 04, 2009 06:54 pm Post Subject:
fire' that's a true story.
I don't remember exactly how we got this resolved but the client was adamant about the fact he didn't smoke.
I believe they wrote for his attending physician's statement and he had to sign a special endorsement or affidavit stating he was a non-smoker.
The policy was issued non-smoker and as applied for.
The underwriters said that the levels of nicotine were too high for it to be second hand smoke but that's probably for a household setting, not a smoke filled bar.
Posted: Thu Jan 08, 2009 09:25 am Post Subject:
I have utter contempt for companies that DO NOT allow their agents to speak directly with the underwriters (AIG) and the utmost respect for companies who do allow this communication.
Yeah, I too agree with you, since the agents communicate directly with the client, they have better understanding of his/her requirements. They agents, therefore, should have the say while underwriting the policy.
However, this may pose another problem, i.e. overlapping of the work area. Its not advisable that professionals intervening into each others work arena. It'd create confusion and therefore would affect the smooth performance of the insurance industry.
Computer models and data entry may work great when dealing with robots but it fails miserably when dealing with humans.
However, I entirely agree with this statement. The mechanical system can't capture all the aspects of a human life. Hence, some amount of human involvement is always required in the field of insurance underwriting.
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