by Guest » Tue Aug 05, 2008 09:36 pm
Okay, went and got an estimate from a Geico express site today for a 2008 Toyota Matrix. The car is about 5 months old and has 5,000 miles. They want to give me aftermarket parts on a practically new car. Even worse, the shop that's attached to the Geico Auto Repair Express site is a certified Toyota repair shop.
1. Isn't a 5 month old car new enough to get certified parts?
2. Doesn't a certified shop have to use certified parts?
3. Do I have any recourse here? Is there any sort of leverage when dealing with a Geico adjuster? Does the lawyer card work? How about mentioning that I work for a local newspaper?
1. Isn't a 5 month old car new enough to get certified parts?
2. Doesn't a certified shop have to use certified parts?
3. Do I have any recourse here? Is there any sort of leverage when dealing with a Geico adjuster? Does the lawyer card work? How about mentioning that I work for a local newspaper?
Posted: Wed Sep 23, 2009 11:29 am Post Subject:
Warrantors cannot require that only branded parts be used with the product in order to retain the warranty.
Except in some cases involving a lease. The exceptions and exclusions portion of Mannuson-Moss states the buyer or consumer assumes responibility to maintain the product and be obligated to conform to any existing warranties and or service contracts. Basically this means if the product (in this case a car) has been modified or and any all parts replaced that are not covered by the warranty, effects the transfer or resale of the product, the leasee can be held liable for any costs to uphold the warranty or contract.
Some manufactures such as Lexus and Land Rover have a strict lease turn in policy. If the leasee has modified the vehicle, and or all replaced any OEM parts with imitation parts, they are responsible for replacing them prior to a lease turn in. These can be things like wheels, exhaust, etc. In the case of repair, the leasee can be penalized or charged for the replacement of such items as an AM fender. Some of these dealers will even have a vehicle dismantled if there is evidence or disclosure of colliison damage.
Posted: Wed Sep 23, 2009 02:07 pm Post Subject:
Except in some cases involving a lease.
You're bring up something completely different. What was being discussed was the warranty which is provided by the manufacture. Your talking about the terms of the lease with the leasing company. Two completely different things.Add your comment