problems with total loss database

by Matilda » Sat Jul 17, 2010 05:29 pm

I have a bad total loss valuation for my car (IMO) from an insurance company using Autosource. I have found proof from data from my BMV that they are changing the values used for the comparison cars. The cars used (32) have numerous errors and many do not seem to be comparable. Nothing from my car was deducted for condition and value was added for maintenance and low mileage, yet there are cars on the list with over 100,000 miles with no adjustment. In addition, adjustments made to real sale price were lowered on most of the cars. There are cars without comparable options such as auto transmission, heated seats, sunroof, etc. There are fleet cars, auto auction cars, and repossessed cars. I sent local comparison cars and was lectured if one small option was not on the car (like a woodgrain trim). My car was loaded and there were only 3 or 4 options available of which I had 2. I feel somewhat confident I can probably re-negotiate the second settlement offer, but I am so angry that this is probably happening to many people. Unfortunately the amount of loss makes it almost impossible to pursue legal action. (even small claims cost to file and by the time you put in the work you don’t break even). There have been lawsuits filed against a similar company CCC but I find none against Autosource. There is bad faith here and maybe even fraud. After I was treated in a condescending way by my adjuster I was so angry I spent allot of time documenting all the errors. Does anyone have any idea what to do?

Total Comments: 4

Posted: Sat Jul 17, 2010 05:30 pm Post Subject: oops

Sorry posted to wrong place

Posted: Sat Jul 17, 2010 05:38 pm Post Subject: insurance

Ok.....that's alot of information to go by, concerning Autosource. However.....I don't think you stated how much your car was worth (value of it) or how much damages were, to your vehicle.

Posted: Fri Sep 17, 2010 11:51 am Post Subject:

I'd agree that it's difficult to figure out whether it could actually be termed as fraud. Not that you get all information regarding a co. online. You may have had a different experience than the others.

Posted: Fri Sep 17, 2010 02:42 pm Post Subject:

Legally, to be able to prove "FRAUD", one must be able to show that there was intent to harm financially, or in some way gain an advantage over another person.

To be able to prove fraud in the case of automobile valuations, one would have to demonstrate that the database owner was colluding with the insurer to undervalue the vehicles. In doing so, the insurer would have to be compensating the database owner for that act.

Unless there was an insider with this information willing to come public about it, it would be next to impossible to prove. Just like Congress trying to investigate oil companies when they get too many complaints from voters about the price of gasoline at the pump.

You can investigate all you want, but you're never going to find what you need unless the person who knows where it's hidden exposes it.

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