How should we handle this?

by techsupport80 » Sat Jan 05, 2008 07:18 am

My dad was in an accident...
- Other driver T-Boned him
- Other driver was at fault, we live in OR. Witnesses, Police Report
- We have liability with Allstate, other driver has Progressive

Our Truck 1998 Ford F-150, 120k miles.
- They are offering us 2,200 for the truck + 1 week paid for rental
- We are now out having to pay for another rental while shopping for anther truck that is going to cost us another 5-7k on top of the 2k they are offering us.

Since the other driver was at fault, all medical bills are being paid by the other guys insurance. My dad has some whiplash, pulled tendons in both arms, and alot of discomfort but not enough pain to miss work.

My question: What can we do to get the money for the new truck, the rental car, time spent having to shop for a new truck, and pain and suffering from the accident?

- We are thinking somewhere from 5-10k total, but we are not sure how this stuff works.

What about getting an accident attorney, or take them to small claims court. Any advice would be welcomed

Total Comments: 6

Posted: Sat Jan 05, 2008 07:50 am Post Subject:

I have not looked but $2.2k for a 98 F150 with 120k miles sounds about right (or just a tad low). The carrier only owes Loss of Use (rental) from the time the truck was undriveable until they make an offer. Most carriers will extend rental consideration 3 or so days after they make an offer but rental expense is usually a hot issue for carriers and they try to control it very tightly.

Here is the best way to handle that type of situation.... Adjuster or repair shop: Your vehicle might be a total loss. Right at that moment, you should start making arrangements to look for a replacement vehicle. To be honest, in any case it should only take a couple of days to find another vehicle and then you can usually get it as soon as the settlement check arrives (or earlier if you finance).

How can you get more rental time? About the only way is to sweet talk the adjuster and convince them that you are _very_ interested in getting everything handled yesterday but you just need a few extra days. Some people like to think a bunch of 4 letters words will get them extra rental time or more money. I never understand why they think that. :)

Getting an attorney is certainly your right.. but just remember that he/she will take 33% of the injury settlement. With minor injuries, this might not be worth it. That is, I have little doubt that an attorney might be able to get a few thousand more but it's not likely that this will make up 33% of the settlement. My recommendation is to hear what the offer is on the injury and then determine if you think an attorney can help. Just remember, the initial offer on the injury will be low. This is how it works. You then come back with an offer for a few thousand more then you think is fair (not a million dollars) and let the adjuster counter. You then let the adjuster know that you feel they are being reasonable, you appreciate their offer but you think $xx would be a fair settlement. Again, it does you no good to berate the adjuster as they are still holding the check book. If the adjuster is getting the impression that your are seriously working on settling the claim, they will work with the offer. If you don't feel the offer is fair, sit on it awhile. Adjusters get paid to close claims. The longer they have to look at that open claim, the more they might be willing to throw some money at it to close it.

Posted: Sat Jan 05, 2008 06:59 pm Post Subject:

Thanks for the solid and easy to understand advice

Posted: Sat Jan 05, 2008 08:11 pm Post Subject:

That is awful that you have to come up with the extra money for a truck, especially since the accident was not your fault. did you run the truck with all the options to see what it is worth or ask them how they are coming up with this figure, you should not be out money when it was not your fault.

Posted: Sun Jan 06, 2008 12:14 pm Post Subject:

Our Truck 1998 Ford F-150, 120k miles.
- They are offering us 2,200 for the truck

Something is NOT right here....was the truck in really bad condition prior to this accident? somethings wrong...when i run a 98 f150 styleside xl (cheapest) without options i'm still getting closer to 5k min...what's up OP? Let us know all options (if you want) condition etc...somethings wrong..

Please remember that the injury claim and truck (physical damage) claim are totally separate! and will be handled as such....

What can we do to get the money for the new truck,

You won't get paid EVER to buy a new truck all they owe you is the ACV (actual cash value) of the one Dad was driving that got totaled...

the rental car,

their policy is 72 hours of rental after an OFFER of settlement has been made, anything above that is just the adjuster being kind hearted...and in truth they don't have to do that (72 hours)....tcope gave you good advise, adjusters are human, and if someone comes at me...screaming and cussing, i shut down (re: wanting to go above an beyond helping them)...

time spent having to shop for a new truck

,you won't get paid for this.....

and pain and suffering from the accident?

again this is a separate claim and will be settled when you Dad has finished treatment and the adjuster has all the medical info.

Posted: Sun Jan 06, 2008 11:54 pm Post Subject:

Thanks again to everyone for their insight and input. As for the truck, it was considered "total'd" in the accident and was not in the best visual condition at the time. Chipped paint, bent bumper, interior was dirty but not trashed - its a work truck. So although I don't agree with what they offered us, I do think its fair value considering we saw it in Kelly Blue Book for 3.5k in excellent condition. It had no features or add-ons.

At this point we are bum'd about the $ for the truck but I am more concerned about my Dad's pain and suffering. When the truck T-boned him and spun him out he pulled a tendon in his left-arm from yanking on the steering-wheel - it feels like he has a body-builder muscle bump in the middle of his bicept. I'm no doctor but I think its a torn tendon.

On his right-side (impact side) he has severely strained his muscles/tendons and lower back. To give you a for-instance; it hurts him alot to reach his right arm anywhere above his shoulder-line.

My dad saw the doc a couple days after the accident and did not recommend that time-off was needed from work to recover. The doc said that his injuries were pretty standard from accident and that it would just take time to have his muscles/tendons relax from such a stained situation. After a week of it not really getting any better my dad made another appointment with the doc. This time the doc was very surprised that my dad had not recovered further and that he was still having reaching pain in his right arm. The doc did some exercises with my dad and came to the conclusion that he might have some rotator-cup damage in his right arm, so he recommended my dad see a orthopedic surgeon for a consultation.
We have an appt next week.

At this point I don't really care about the 2-3k they are not willing to negotiate on for the truck. We just want to make sure that health-wise that everything is taken care of and that they don't try to minimize how much pain they think my dad has gone though.

We've documented everything, saw the docs as soon as we can, etc. The one thing I think they might try to use against us is the fact that my dad had not taken any time off of work from his injury. This was mainly because the doc said the first time that it was just going to take time to heal. My dad does not do strenuous work so he's just been dealing with the pain while doing the job.

My Question:
At this point do you think he should still take some time off work to help the recovery process, even though he is able to do his job? I guess he really won't know how bad it is until he gets some x-rays from the ortho.
Sorry about the long post.

Posted: Mon Jan 07, 2008 11:31 am Post Subject:

was not in the best visual condition at the time.

Thank you that explains it for me!

they are not willing to negotiate on for the truck.

there really isn't too much room for negotiation on this OP really...injury claims different story...

The one thing I think they might try to use against us is the fact that my dad had not taken any time off of work from his injury

This shouldn't affect it at all....so don't worry...he may still be off work after the ortho sees him.....

I have to say though I think dad's doc was remiss in not ordering x-rays from the inital visit bad doctoring in my book!

Sorry about the long post.

don't apologize for that i'd rather see a long one and not have to ask additional questions!

Just want you all to remember a couple of things...first, BI claims (injury) are settled when everything is over...and dad has been released from the doc...this could take months or years some times....typcially NOTHING at all will be paid on these claims until the end....the adjuster will ask dad to sign a medical authorization this is a form that allows the adjuster to get dad's medical bills, information etc....and this is ok to sign (people get a little freaked about this some times)....more than likely the adjuster will contact your dad every 30-60 days or so and check in with him.re: his treatment etc, and see if he is getting close to ready to settle..if the adjuster doesn't it's a good idea for you all to call the adjuster if anything changes, such as 'going to the ortho, or ortho says dad need p.t. or surgery or whatever...' or if you haven't heard from them for a month or so, just call the adjuster with an injury status report...keep the communication on going is what i'm trying to get across to you, and by no means should he settle this claim until he is back pretty much to where he was prior to the accident...or as near as he's gonna get ok?

please keep us updated, and certainly ask any other questions you have....

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