how to figure settlement with previous salvage title

by Guest » Tue Mar 18, 2008 05:32 am
Guest

I have friend who bought car with salvage title, not knowing much about that type of thing, other than thinking they got a great deal on the buy. She was in a small accident recently and it might turn out to be a total loss (at least one air bag blew, plus dented fender, etc.)

How will having a previous salvage title impact the settlement (and they think they want to keep the car) ? What should they be asking the insurance company ?

Total Comments: 31

Posted: Wed Mar 19, 2008 04:28 pm Post Subject:

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... Lori,

Why would the Agent or the Insurer need to ask a consumer anything about the Title??

In all my years I've never purchased insurance coverage without submitting the V.I.N's for my automobiles.

With today's automated computerized world and the high speed search engines... I would guess that with my SSI number and the VIN they can amass all the info they need to instantly calculate my premiums. Including if any of my autos have been previously totaled.

With that said... in my opinion... the total loss value of her auto and the premiums fireyone would pay are tied together, and should be used to set her premiums.

Otherwise she would be paying premiums based on the insurer potentially paying $20,000,oo on a Total loss, when they can reasonably expect to only pay $10,000.oo to $15,000.oo.

So is she really getting the settlement value the *Insurer charged her for??*

Or is this being treated like a consumer Paying that full service Gas station attendant the price of "Premium Fuel" and the attendant filling her tank with economy (cheaper) grade fuel and pocketing the over-pay??

Do you have any way of finding someone that *Knows* how your company handles Branded Titles when calculating premiums?

[I wonder if the NCOIL or the DOI's have ever thought of this little Snafu]

FK,

Posted: Wed Mar 19, 2008 10:25 pm Post Subject:

I don't think the persons getting the insurance she is paying for in this type of situation. It seems more fair to pay premiums on what the car is actually worth if totaled.

Posted: Thu Mar 20, 2008 10:43 am Post Subject:

I agree with you both in this situation it doesn't seem fair to me either....Fred, I don't know of any company that runs a VIN until their is an accident...when they write a new person they run their drivers license checking for accidents/tickets etc....but I've never heard of a VIN ran at time of inception...

Again, and another good point, I know I have handled many second time totals...but honestly do not think any insurer ''knowingly'' insures a branded title (first party)...So could very well be moot, if the insurer were told it is branded they wouldn't accept it thus no payment (under coll/comp) made, however if it 'slid' through and coverage afforded, then (if this is the case) any payment would be appreciated I'm sure...and no it wouldn't be material mis-rep unless that specific question were on the application, which explains to me why they don't refund coll/comp premiums and deny the claims...hopefully some agents will drop in on this thread and let us know ....Hey agents! IF an insured comes to you to write a policy and from the get go says, ' hey this thing has a prior/salvaged title' will you be able to get it past underwriting for collision and comp?

Posted: Thu Mar 20, 2008 12:22 pm Post Subject:

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... Lori,

I live in a small community out here in the "Pa.Wilds". (nearest town, Pop. under 1000 (but we do have "a" as in "1" traffic light whoo-hoo)) Everyone pretty much knows what everyone else is doing.

With my being in the Auto body repair business for well over 40 years,(second generation shop-owner) I've repaired a lot of Totaled vehicles for my personal use throughout those years. I've bought two Brand new autos, one in `69 and another in `82. The rest have been Rebuilt totals with "R" Title's.

I've also been with the same Agent/Broker for that same period of time. And repaired many of his and his families automobiles. My Agent knows my "R" title history and has never hesitated to write coverage for Collision & Comp.. Many years ago I ask the question about how a claim would be paid if one of my "R" cars was totaled. His response was that it would be treated as though it had a Clear Title, and be Valued accordingly, since the premiums were based on a Clear Title automobile.

I never had the opportunity [ opportunity?? :) ]to test his statement [by totaling a car], but also never had reason to doubt his word.

The above is why I *jumped* on this Thread so hard, when you as an Adjuster stated the opposite.

My mind instantly filled with questions.

Was he wrong??

Has claims handling changed that much in the past 15-20 years??

Should I be concerned??

Should I ask the question of the Pa. DOI (and cc our Attorney General's Office and district Legislator (who was Born, Raised, and lives in this community) ??

Should I just forget about it??

Or...???!!!
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About running the VIN at application time.

I don't *know* what the boys at the top instruct their employee's to do, but in this information age (to me) it would seem foolish not to *mine* All of the Joint Insurer Data-bases before accepting an Application for coverage. For many reasons, one of which would be to keep someone that belongs in the Risk-Pool from slipping under the radar and getting insurance coverage at the Normal rate. Another... simple common sense. The imagination is the only limit on what can be done with the Trillions of bits of Info out there in Cyber-Space.


FK,

Posted: Thu Mar 20, 2008 12:48 pm Post Subject:

I've repaired a lot of Totaled vehicles for my personal use throughout those years

Me too, Fred!!!

His response was that it would be treated as though it had a Clear Title, and be Valued accordingly, since the premiums were based on a Clear Title automobile.

I'm sorry Fred, and I mean no disrespect to your agent, but he doesn't handle nor is he trained to settle claims...is this a larger company that has their own adjusters? If not there will still be claims managers somewhere, you or your agent call the nearest claims manager and I'll bet you a cookie that the answer is different....If your carrier is one of the Five largest auto carriers I can gaurantee it....and I agree it makes sense, which is probably what he is basing his statement on, but inaccurate....I believe...

never had reason to doubt his word.

I do not think for one second he is intentionally giving you inacurate information...as a matter of fact him having given you this info should one of your vehicles total and you be docked (like I'm just sure you would be) for the branded title, you may actually have an E&O claim against him...I know you would'nt likely pursue that, but I've seen these types of misinformation pay under e&o before!

Was he wrong??

Yes, I think he is...again has he asked this question of an actual claims person that settles/handles total losses? Bet not...

Has claims handling changed that much in the past 15-20 years??

Yes, actually it has I've been in this business 23 years and it has changed like you wouldn't believe, some better some worse...However in my area this entire time a prior salvaged vehicle is worth less than one with a clean title...

Should I be concerned??

yes, if this is a topic of concern for you..

Should I just forget about it??.

That's up to you Fred

Should I ask the question of the Pa. DOI (and cc our Attorney General's Office and district Legislator (who was Born, Raised, and lives in this community) ??

Sure why not...but I would start first with talking with someone in your companies CLAIMS dept....get the answer then go to whomever you wish...It's certainly possible Fred that PA has something on the books that negate this, but I sincerely doubt it...

RE: VIN searches when apps are made I couldn't agree with you more! wish they would...also wish all agents or someone out there would take minimally four corner pictures of vehicles when they write the policys as well, so I wouldn't have to tell people when they have loss, 'clearly this rusted dent didn't happen yesterday in your accident as you claim!" :roll:

Posted: Thu Mar 20, 2008 02:56 pm Post Subject:

I agree with you there Lori. They should go the extra step and run VIN's and take pictures. It is a wonder this isn't already being done. I guess I already though that they ran VIN's. When you get online and look for insurance or even call an office this is one of the first things they ask for.
It sounds to me ,in your pervious post ,that people with R-titles could have a hard time getting them insured for comp/collision? Can an insurer deny a vehicle coverage if they are aware of this before hand? Around here people go to salvage yards and redo vehicles all the time. Thats how my brother got his first "newer" truck. Redid it himself years ago and its still on the road. Never had an accident so he never had to face this delima. Recently he began talkingabout redoing another...this is why the topic interests me.
Also when my hubby ran our lawn tarctor into the side of his truck recently he still got the full value to repair it. Of course it was my homeowners that paid..Should have the R-Title business came into play here?

Posted: Thu Mar 20, 2008 09:03 pm Post Subject:

It sounds to me ,in your pervious post ,that people with R-titles could have a hard time getting them insured for comp/collision?

yes, with a lot of carriers..

Can an insurer deny a vehicle coverage if they are aware of this before hand?

no........

Posted: Thu Mar 20, 2008 09:39 pm Post Subject:

Also when my hubby ran our lawn tarctor into the side of his truck recently he still got the full value to repair it. Of course it was my homeowners that paid..Should have the R-Title business came into play here?

wait...your husband ran your own rider into his own truck and your homeowners paid to fix your truck? Are you sure? Typcially you cannot be liable to yourself, meaning you cannot pay to fix your car with your own homeowners policy...the rider yes, (personal property) but I would've thought he collision coverage of the truck would've fixed the truck and the h.o. policy the rider...unless there are other owners of the rider/home/truck...are you 100% on that fireyone?

Posted: Fri Mar 21, 2008 07:06 pm Post Subject:

I guess I already though that they ran VIN's. When you get online and look for insurance or even call an office this is one of the first things they ask for.



Generally, the VIN is requested for rating reasons. With so many submodels of particular vehicle and so many ISO symbols between these subclasses, having a VIN is the best way to get an accurate quote.

Now when we run a CLUE report (prior claims report), claims on the vehicle itself can show up, but the checks do not show the status of the title.


Now, I can say most carriers do have vehicles with salvaged titles listed on their "ineligible vehicles list" in their guidelines. Of the companies that allow salvage titles, they generally have rules set up to not allow comprehensive or collision coverage be purchased on the vehicle. These rules and guidelines are set up to try and avoid E&O situations, but, we are not given the tools to verify the status of the title. It's kind of a tough position for the agents and adjusters having to explain it after the fact.

Posted: Fri Mar 21, 2008 08:53 pm Post Subject:

MBTexas,

Generally, the VIN is requested for rating reasons. With so many submodels of particular vehicle and so many ISO symbols between these subclasses, having a VIN is the best way to get an accurate quote.



Surely the above would include a DMV search checking for Traffic Violations like Speeding, Reckless driving, License Suspensions, DUI's, Titles Status, etc.

Now when we run a CLUE report (prior claims report), claims on the vehicle itself can show up, but the checks do not show the status of the title.



Wouldn't the claim information itself show some, all, or any of the things like Severity, Area of impact, Personal injury, Cost of repair, Total loss??

Now, I can say most carriers do have vehicles with salvaged titles listed on their "ineligible vehicles list" in their guidelines. Of the companies that allow salvage titles, they generally have rules set up to not allow comprehensive or collision coverage be purchased on the vehicle. These rules and guidelines are set up to try and avoid E&O situations, but, we are not given the tools to verify the status of the title. It's kind of a tough position for the agents and adjusters having to explain it after the fact.



The above part could be a little Sadistic..!

A person what's to keep their automobile and jump through all the hoop [ which includes the expense of getting a "Salvage Title" ] to keep it. Pay out of pocket to have it repaired. Just to find out it was a waste of time & money because they can't get it insured to be legal to drive in the United States??

Lori,

Didn't you state that you have had many Rebuilt automobiles for personal use!! Didn't you insure them?

I know I have, and they've all had Comp. & Collision coverage. (the insurer is not a high risk insurer)

FK,

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