Facility Fee?

by fireyone » Tue Nov 25, 2008 12:56 am

Hope this arrives in the right section of the forum.(Health Insurance).
I just got a ton of bills in the mail from my area hospitol. I go to a pain clinic that is run by the hospitol but is actually outside on their grounds. Its a building off to the side. I have always paid the pain clinic up fron t all my deductibles so they did not accumulate. Sometimes ths hasn't been easy with so many appointment and co-pays but thus far I have done it. Well I started getting numerous bills in the mail asking for me to pay more co-pays. Thinking that this was some billing errors I called and was told that no it is in fact correct. Not only was I responsible for paying the pain clinic a $20 co-pay but I also had to pay the hospitol a $20 Facility Fee. I argued this upside down saying I could have easily went elsewhere had I been told this before. Why would I want to go there and pay double when I could go somewhere else and pay once? Is there anyting I can do about this especially since I was not told ahead of time and then they dropped this on me all at once?

Total Comments: 14

Posted: Wed Nov 26, 2008 12:11 am Post Subject:

I still haven't heard anything from the insurance comapny. I wonder how long this will actually take. I do not want the bills to be turned into collections and mess up my credit. The biggest thing that scares me is this hospitol does not take payment arrangements. You have to pay them in full with in 30 days or they turn it over. I had it happen before when I went there for some tests. I had a heck of a time with the collection agency and it did go on my credit report. Oh the stress!!

Posted: Wed Nov 26, 2008 01:03 am Post Subject:

Benefits4life Thanks so much for the great post...fire you listening? Great to have a health ins. expert around here let me tell ya'! Fire, you need to get your insurance carrier 'fired' up about this...then they can pull out the club.

Posted: Wed Nov 26, 2008 02:42 am Post Subject:

So I can call better business. I tell you if I can I really am. I think this is BS too and should have told me. I think I will give the hopsitol another call and ask them if this was resolved and tell them this is my next move.

Posted: Tue Dec 02, 2008 11:05 pm Post Subject:

I didn't enter a hospitol..it was a clinic on hospitol grounds and I never heard of such a thing before..so it was quite a surprise that after treating there for over a year..half of it through my own insurance that they all the sudden added this facility fee. I have talked til I am blue in the face and they just keep informing me that they did not have to tell me about the facility fee. I got yet another explanation of benefits form in the mail today and see I have more co pays to deal with. They are charging for going to the pain clinic in beginning of October now...$450 facility fee I will be responsible for $20...may not seem like a lot but if the doctor is only charging $135 how can they get that much for me just entering into a building they own is beyond me. Insurance company is still looking into it but the hospitol will not give the lady in charge a call back..FRUSTRATING>>>

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