Enhance your communication skills

Submitted by tusharagg87 on Wed, 07/30/2008 - 06:39

Good communication skills are very important if you want to become successful as an insurance agent. You should never hesitate to initiate a new discussion with your prospect. Always speak confidently without paying heed to any interruptions and disturbances going around so that the prospect could trust you and believe that you are sure and confident about you and your firm. Avoid the discussion in presence of any third person. There should be only two persons on the spot-you and your prospect. And fix your meeting when you are in your best of health so that you do not feel tired and exhausted in meeting.

Good Luck

Posted: 30 Jul 2008 12:02 Post Subject:

Well said tushargg :D I'm sure it'll help many aspiring agents a lot. Stay with us and keep us posted.

Regards,
Juanita

Posted: 30 Jul 2008 04:30 Post Subject:

great quote of the day! thanks.

Posted: 31 Jul 2008 05:42 Post Subject:

Thanks a lot for replying to my post. I will try my best to keep you updated on the skills and qualities needed to become a good successful insurance agent.

Posted: 31 Jul 2008 01:36 Post Subject:

hi tusharagg87

Always speak confidently without paying heed to any interruptions and disturbances going around so that the prospect could trust you and believe that you are sure and confident about you and your firm.



Good thought..but I'd love to add to it a bit -

See, it is now a known fact that the first 30 seconds over the phone & the first 3 mins face-to-face are the most important time to grasp the thought process of your prospect.

The time you open your mouth...the countdown begins...most of what you are selling would be unheard...how you are delivering it to him..is the most important part of it!

Keep coming.. :)

Norma_hepburn

Posted: 02 Aug 2008 03:20 Post Subject:

I've used a tape recorder to listen to my voice and to get the feedback I need to improve it.

Posted: 02 Aug 2008 06:21 Post Subject:

The time you open your mouth...the countdown begins...most of what you are selling would be unheard...how you are delivering it to him..is the most important part of it!


Thanks for such a lovely advice.....First few minutes with your prospect are always crucial and that decides your prospect's mood

Posted: 02 Aug 2008 11:17 Post Subject:

Thanks for such a lovely advice.....First few minutes with your prospect are always crucial and that decides your prospect's mood



In fact, it closes the deal for you. The first few minutes are the most crucial to decide the fate of the meeting. You're required to apprehend and place the bargain accordingly.

Also you need to stay assertive all through the interaction. However, good discussion, tushar :) keep coming...

Posted: 02 Aug 2008 02:01 Post Subject:

Confidence and competence should never be too far away from each other. Practice with a tape recorder, a friend, or with live prospects will develop competence. Confidence will follow.

Having a more confidence than your competence will merit is not a good thing. Work on competency and confidence will automatically follow.

Posted: 04 Aug 2008 07:16 Post Subject:

What I mean is that you should be alert enough what's going around you and where the discussion is heading towards.If you feel the prospect is getting bored, change the topic and try to again come back to the same topic in a much interested way so that it keep your prospect gripped to you

Posted: 04 Aug 2008 10:35 Post Subject: remember the right things..

Hi there..

To me the most important thing is to empathize with the prospect. That will get us more towards his desires..
In order to do that we have to listen with the same dedication as we'd be trying to explain our product/service features to him.

Highlighting the benefits or the USPs of your products or services could be another vital step..
Suppose I am selling a family program that offers movie-tickets at a discount. Say, the same program offers a purchase-protection guarantee..

..now over here we should be careful at presenting the right kinda benefit to the right kinda person..eg. we need to remember if our prospect is of the age -group 50-60, the probability of his buying it for the latter benefit is more.
Regards, Evan

Posted: 04 Aug 2008 06:47 Post Subject:

Alston mentioned recording yourself and that reminded me of something:

When I started in the business my telephone skills were terrible. I recorded them and got feedback from the branch manager (sales manager) and it really helped. I'm not sure that you can record coversations any longer - especially without consent of hte prospect you are calling.

But you can get someone to sit by you as you talk with prospects on the phone and get feedback afterwards.

And Evan made a good point about scheduling appointments for when you feel at your best

Posted: 07 Aug 2008 04:49 Post Subject:

I agree with evan 100%....getting together with your prospect is really a very important thing and srtategy in order to get a good conversion rate...

This makes them feel that the particular agent and company will always be present by their side

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