by lilacsigh » Wed Dec 26, 2007 06:55 am
Hello! me again. :)
I'd like to suggest we members and visitors have a place to ask questions on how to actually use various functions of the ampm insure community including the forum's posting features. I'm thinking along the lines of a FAQ/Site Help section on how to navigate it all.
For example, I have a question I'd like to ask. I know we can only post live links to certain places but had no idea how to deactivate the link when I wanted to add a URL to my post and instead chopped the beginning of it off. There's no "break link" icon next to the link icon in the text box where you'd normally see it.
So we know we're not supposed to do it in many cases but not how to do it in such a way that it's acceptable ie the way the post is once the mods edit the links to deactivate them. I'm sure everyone would like to comply but not having any instructions on how to do so doesn't make it easy. An FAQ would be a perfect answer to that. :)
When I look for a folder to post the question in, the only place I see is the Pub and even then I'm unsure if I can or cannot, because it doesn't actually mention anything like that in the description of the Pub under community discussions. That's the place I choose though since it's the most general one here at ampm insure. :)
My suggestion is then that perhaps it'd be easier to gather all such posts into a new category.
How about an ampm insure FAQ/Site Help section for enquiries and answers on how to use the forum, the post functions and other site features? I think it'd really help new members find their feet. Also it would be much simpler to ask questions and for others to find the solutions if all the navigation or site related questions were under one roof so to speak.
I've been a forum admin for many years and have no doubt that the moderators here face the same challenges that mine did. They'd get asked the same things or run into the same problems where members didn't understand the workings of the site or how to get the best out of it time and time again, even with an FAQ/Site Help section set up! :lol:
But at least if you have one, you can hope that your visitors and members would go look before asking and save you guys some work. Alternatively you can point them to the thread that answers the question instead of having to type it up repeatedly. :)
The questions would be somewhere regulars may pop in and help answer, taking more of the load off the mods and admin staff, instead of scattered where they may or may not see by them. I found in the past I was pleasantly surprised by the number of regulars who would do that very thing. :) Of course it also helps build community spirit by demonstrating what a nice crowd is here and willing to help anyone that's struggling.
Anyhoo, that was just a thought that was rolling round my brain. Hey, my donate button question is a good example of what could go in there! Hope I was fairly clear on what I meant there and you'll take it under consideration for the future.
Thank you, thank you very much. :D
I'd like to suggest we members and visitors have a place to ask questions on how to actually use various functions of the ampm insure community including the forum's posting features. I'm thinking along the lines of a FAQ/Site Help section on how to navigate it all.
For example, I have a question I'd like to ask. I know we can only post live links to certain places but had no idea how to deactivate the link when I wanted to add a URL to my post and instead chopped the beginning of it off. There's no "break link" icon next to the link icon in the text box where you'd normally see it.
So we know we're not supposed to do it in many cases but not how to do it in such a way that it's acceptable ie the way the post is once the mods edit the links to deactivate them. I'm sure everyone would like to comply but not having any instructions on how to do so doesn't make it easy. An FAQ would be a perfect answer to that. :)
When I look for a folder to post the question in, the only place I see is the Pub and even then I'm unsure if I can or cannot, because it doesn't actually mention anything like that in the description of the Pub under community discussions. That's the place I choose though since it's the most general one here at ampm insure. :)
My suggestion is then that perhaps it'd be easier to gather all such posts into a new category.
How about an ampm insure FAQ/Site Help section for enquiries and answers on how to use the forum, the post functions and other site features? I think it'd really help new members find their feet. Also it would be much simpler to ask questions and for others to find the solutions if all the navigation or site related questions were under one roof so to speak.
I've been a forum admin for many years and have no doubt that the moderators here face the same challenges that mine did. They'd get asked the same things or run into the same problems where members didn't understand the workings of the site or how to get the best out of it time and time again, even with an FAQ/Site Help section set up! :lol:
But at least if you have one, you can hope that your visitors and members would go look before asking and save you guys some work. Alternatively you can point them to the thread that answers the question instead of having to type it up repeatedly. :)
The questions would be somewhere regulars may pop in and help answer, taking more of the load off the mods and admin staff, instead of scattered where they may or may not see by them. I found in the past I was pleasantly surprised by the number of regulars who would do that very thing. :) Of course it also helps build community spirit by demonstrating what a nice crowd is here and willing to help anyone that's struggling.
Anyhoo, that was just a thought that was rolling round my brain. Hey, my donate button question is a good example of what could go in there! Hope I was fairly clear on what I meant there and you'll take it under consideration for the future.
Thank you, thank you very much. :D
Posted: Tue Jun 13, 2017 01:03 pm Post Subject:
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