What to expect when adjuster comes out?

by Guest » Sat Aug 06, 2011 09:24 pm
Guest

We put in a claim to our insurance company (AAA) this past week for the first time ever. After multiple heavy rains with incredible winds (i.e. 60-80mph) recently in what has been the worst summer season for storms ever in our area, we have recently had water leaking through a wall in our family room.

We first noticed it as it leaked through the corner of one of our windows (and when I say leak, I mean pouring through it to the inside of our house!). You can see dried water marks all over our blinds and water damage to the trim around the inside of the window as well as to the wall behind the trim. We tried to caulk outside around the window, but when we used a moisture meter we purchased at the hardware store, we realized there is water elsewhere in the wall. We had our window guy out as he installed the windows 4 years ago, and he says it is NOT a window issue - that it has to do with water getting behind the siding, roof, or flashing.

I can visibly see some pieces of siding have moved in that general area, one specifically hanging off and you can see the plastic lining underneath it and a rusted nail. In addition, the whole wall of siding on the side of our garage is visibly buckling or now looks "wavy." Have not been on our roof b/c I can't get up there, but I can see some shingles lifted up in some spots. And it appears that there are hail dents to our gutters that come down on the side of the house.

We have no idea why the wall is getting wet - if it's due to damaged siding, roof, or the flashing, but we know it's not pipe-related as it coincided with these freakish storms.

The insurance adjuster/assessor is coming out Monday morning to look around. Will he get up on the roof and will he help us figure out how the water is leaking in? Will he pull off the trim around our window inside to see more damage (I do have pictures of this, too)? Our siding is aluminum, so if we do need new siding due to wind/storm damage, will they just try to replace those pieces that are moved/hanging/buckled?

I have no idea how this process goes, what to expect, and whether or not any of this may be approved in the claim, so just trying to learn more upfront.

Thanks in advance!

Total Comments: 13

Posted: Sun Apr 08, 2018 09:35 pm Post Subject: wind mitigation survey

do they care how messy your house is

Posted: Sun Apr 08, 2018 09:35 pm Post Subject: wind mitigation survey

do they care how messy your house is

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