insurance company acted in bad faith

I had a break and enter the night before I moved, and the insurance company acted in bad faith My claim was delayed for 6 month and was never worked on unless I called or left messages. My husband was restarting a car restoration business and couldn't do much because many of his tools were stolen.We lost thousands in lost revenue and were told we had to sub mit our receipts to get 100 percent coverage by April 1st. The B and E happened in October of last year. They didn't issue the check until way past the deadline to submit receipts because they delayed it so long. They agreed to extend the date by a few days, which still was not enough since it had to clear our bank. They even outsourced it to cause further delayed. and if I wasn't on their case, my claim would still go ontouched. I already lost a lot because I had a lot of very expensive jewellery, but figured I would get all the appraisals when I called to give them a change of address. None of us think that this will ever happen to us, but we lost over 60,000 in jewellery alone, and with this delay, we've lost even more because we can't possibly buy everything with an only 80 percent payout, let alone the revenue lost because my husband couldn't do anything without his tools. I have tons of emails asking them why this is taking so long. I was even honest enough to call them if I happen to find something that I claimed as stolen, was found. This happened the night before I moved, so after unpacking, I called them to let them know that I found a few things and their response to me is that is what took so long because I called them to tell them to take a few items out. I figured after 5 months they were working on my claim, only to find out they were going to outsource it, which made no sense to me because it wasn't that complicated. Then the outsourcing company took their sweet time, and I believe they purposely did this to delay the claim and payout as little as possible and not giving us an extension to purchase our things because they've paid the outsourcing company. They didn't even give us a proper value for the items that were taken, and unless we buy it used, we can't even buy anything new with the allowable amount. Do I have any chance in recovering this and how do I go about doing this. I live in Edmonton Alberta...thank you all :)