by Guest » Sat Oct 24, 2009 04:28 am
I have been hit in the rear and my car is toast but the insurnce guy says that it can be fixed. It is a 2007 Camry with only 38000 miles, I take very good care of it. I thought that the shop I would take it to would help me out and try to tell the guy that is totalled. But the shop said no and that whatever the insurance company says goes. What if don't want my car? I feeling that I have no say in this and that they are making me get it fixed. If they feel that they can really do it, I might give them the chance. But I don't understand what the report really says. The shop seemed to hurry through it but I will try and explain. Sorry but I am not very knowledgable about cars. What it boils down to is a body section I guess? All the torn up pieces will be gone and they have another car like mine parts tht is already together? Its a different color than mine and I don't understand how they can paint it just right. Nobody really taken the time to explain this to me so I can understand. I asked why cant they just buy new pieces and put them on instead of the car that is a differnt color? They said it was cheaper which I can understand but I am nervous. Can someone help me?
Posted: Mon Oct 26, 2009 10:21 am Post Subject:
Boys...you're feeding an (ignorant) troll :lol: :wink:
Just a point that I'd like to make (and asked for earlier)..I'd have to see the estimate. I wouldn't make the jump that they are clipping this car....I know what she said, but it also rang of a ''thing-a-ma-gig"
Posted: Mon Oct 26, 2009 02:02 pm Post Subject:
Ridiculous, self serving? Please. Where did you guys get that from the back of a cereal box? How many of you have ever been in a shop?
When and where has Toyota ever had a hand in a repair? Don't know what I am talking about Trench? I have been in the insurance business
In auto claims for awhile. Most of the shops we work with can repair just about anything and you couldn't tell. There is such a thing as pre loss
condition. If you fix something, its back to what it was. If done correctly, it would not loose any value. Explain that. Insurance companies are tired
of getting ripped off. Customers save a lot of money by going to our shops because they keep the costs low and they see the benefit by paying lower
premiums. Its the shops that charge to much and for unneeded things that drive up the cost. And we would warranty the repairs for as long as he owns that
car or we would find another shop to do the work. He's covered either way. Your facts straight.
Posted: Mon Oct 26, 2009 04:21 pm Post Subject:
Self serving was dead on it seems. The only one that benefits from clipping a car is the insurance company as a cost savings measure only. A clipped car is worthless as a trade in.
I'd be willing to bet you got a wall full of Icar certificates that give you just enough training and understanding to be dangerous to policyholders.
Posted: Mon Oct 26, 2009 04:47 pm Post Subject:
I have been in the insurance business
In auto claims for awhile
Define "awhile". Six months, a couple of years? You sound an awful like the Geico employee that posted here recently. Your beliefs are kool aid drinking talking points that are usually brainwashed into new adjusters.
I won't even begin to question you on your qualifications, as I am sure you will be able to look up the answers in your little book. You fit the profile of these young know-it-all appraisers that come into shops. You question repair methods, yet you have never worked in a shop, let alone performed any repairs yourself. When you're asked or questioned about repair options and operations, you always run like cock roaches running across a white rug. Do us all a favor and go away.
Posted: Mon Oct 26, 2009 05:12 pm Post Subject:
So, you claim to know everything. But you won't answering my questions. Afraid everyone here will see how funny you sound?
Posted: Mon Oct 26, 2009 05:34 pm Post Subject:
Guest,
Below I've quoted one of your statements:
Customers save a lot of money by going to our shops because they keep the costs low and they see the benefit by paying lower premiums.
I have been hearing that claim for at least 40 years, Yet no one that makes that claim has ever offered or been able to provide any documentation to back it up when I ask. How about You.... got any documentation??
I'm not trying to be a Wise Bottom... I'd really like to know if its a fact, or just something that's said because it sounds good.
And while your at it... see if any of those upper level management Officers (ceo cfo etc.) ever get any of that saving added to their *Modest*(sic) year end Bonuses.
Posted: Mon Oct 26, 2009 08:20 pm Post Subject:
So, you claim to know everything. But you won't answering my questions. Afraid everyone here will see how funny you sound?
Why don't you register if you have anything of importance to add here. We have no clue which guest we are directing our responses to.
We should introduce you to some collision shop owners from Illinois that single handedly pursuaded one of the major insurers into drop clipping from their procedures and a few other insurers concurred and followed suit.
http://www.dimensioncollision.com/CollisionWeek.pdf
State farm clips clipping story.
http://abrn.search-autoparts.com/abrn/article/articleDetail.jsp?id=547485
Story in Chicago concerning clipping of an automobile.
http://www.chicagotribune.com/classified/automotive/chi-rides-clipped-cars-1005oct05,0,1740980.story
Seems the only one writing sheets for their shops to clip cars are some of the lower tier companies in terms of customer service and quality repair recommendations. And unless a vehicle winds up in a consumer advocate shop, the company preferred shop will likely defer to the whims of an insurer that wants to save the company money at the expense of the vehicle owner that has no clue on understanding the methodology of repairs suggested in the restoration of their automobile by any insurer. Most vehilce owners are dependent on the shop in making recommendations as to the safety and reliablility of a required repair.
Posted: Mon Oct 26, 2009 08:39 pm Post Subject:
But you won't answering my questions.
No I won't "answering" your questions. Why bother, you wouldn't be able to understand them anyway. And replies to those answers wouldn't be any different than anything I have not heard for over decade from people like yourself. I love it when you and other insurer employees try and assure a vehicle owner with a warranty. All I hear is; "if our shop screws up your repair, we'll just find another one of our shops to clean up thier mess." Great selling point :roll: . I don't and will never claim to know everything about this business, but I never stop to take an opportunity to learn. I owe a large portion of my knowledge from people like Fred and Mike (two individuals who have actually turned a wrench). You'll never possess any of that knowledge from your current employer, never. I second that you should sign up and stop hiding behind the "guest". Besides, this helping the OP how? I'm done with you.
Posted: Mon Oct 26, 2009 09:50 pm Post Subject:
How many of you have ever been in a shop?
Answering for myself only, I've spent a min. of eight hours a day in a shop(s) for about the past 13 years..(another ten prior to that as a mostly inside multiline adjuster-for clarity four of those years were spent actually running a shop) which is why I know this statement (as well as a few others) you made is crap...Often the result is a car that is 100 times stronger after the repair because the repairs are reinforced
What is it EXACTLY that a shop is reinforcing in the repair process that makes it 100 times stronger...? hmmmm? what?I have been in the insurance business In auto claims for awhile
I've probably been at the same longer than you've been out of diapers...Honey, you are making incorrect statements...The only one that benefits from clipping a car is the insurance company as a cost savings measure only
Seriously Mike, what company still allows clipping?You sound an awful like the Geico employee that posted here recently.
Where was that? (damn it been out with the dag-gum hog-flu :roll: and missed that one!)Honey, what is this point...
Toyota does not repair cars, they make them
When and where has Toyota ever had a hand in a repair?
Surely you aren't saying that you've NEVER looked up oem specs..nor verified (or even inquired), if a given operation is allowed by the manufacture?Seems the only one writing sheets for their shops to clip cars are some of the lower tier companies in terms of customer service and quality repair recommendations
I'm serious Mike, who the hell still clips? I work for one of the 'bigger boys', and am VERY familar with the top oh 8 or 10 and their repair standards, I honestly don't know ANY that have allowed clipping for many many many years.Posted: Mon Oct 26, 2009 09:58 pm Post Subject:
Seriously Mike, what company still allows clipping?
In recent months, I have seen Geico and Progressive written estimates with complete and or partial replacement assy. I can't say whether or not the vehicles ended up being repaired, I mean hacked but the fact that they included that on the estimate is suspect. On another forum, someone stated that when confronted with the info that the manufacturer did not endorse and was against the procedure, the insurance employee stated "they didn't care what the manufacturer said."
Add your comment