We used to deal with a similar mess — clients giving feedback over WhatsApp, someone updating the wrong file, and approvals taking a week when they could've taken two days. What helped us a lot was using Fusion ArtFeed inside Devoted Fusion. It basically acts like a visual thread of all creative assets with time-stamped comments, so there’s no need to chase anyone down or explain what changed — it's all there, organized.
One thing that really worked for us was setting up structured approval stages. We label everything in Fusion ArtFeed like “Review Round 1,” “Internal Final,” “Client Final,” etc., so the client always knows what’s expected. Plus, we keep all feedback public within the tool — no more side emails or “I thought I told you this” confusion. They also seem to reply faster because the interface is clean and intuitive — no learning curve. We even had one client say they now prefer this over their internal system.
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